PRIVACY POLICY

2.1 Who We Are

 

This privacy policy applies to personal data collected by Lewis D'Ambra, trading as The World of Kolgennon, of 4 Royal Oak Road, Sketty, Swansea, UK, SA2 8ES, in connection with theworldofkolgennon.com. We are the data controller for the purposes of UK GDPR and the Data Protection Act 2018. Contact us at theworldofkolgennon@gmail.com.

 

2.2 What Data We Collect

 

We collect the following categories of personal data:

 

Order data: name, billing address, shipping address, email address, phone number (if provided), and order history. We do not store payment card details; these are processed directly by our payment providers.

 

Account data (where you create an account): name, email address, and your saved address and order history.

 

Marketing data: email address and subscription preferences, if you sign up to our newsletter.

 

Technical data: IP address, browser type and version, device information, and browsing behaviour on our site, collected through cookies and analytics.

 

2.3 How We Use Your Data and Our Lawful Basis

 

To fulfil your order — processing orders, arranging delivery with Printful, sending order confirmations and dispatch notifications. Lawful basis: performance of contract.

 

To send newsletter and marketing emails — only if you have opted in. Lawful basis: consent. You can withdraw consent at any time by clicking unsubscribe.

 

To operate and improve our site — including analytics and security. Lawful basis: legitimate interests.

 

To comply with legal obligations — including tax and accounting records. Lawful basis: legal obligation.

 

2.4 Who We Share Your Data With

 

We share your data with the following third parties, acting as our data processors:

 

Wix — website hosting, order management, and payment processing. Wix's privacy policy: wix.com/about/privacy.

 

Printful — fulfilment of physical product orders. Your name and shipping address are passed to Printful to enable delivery. Printful is headquartered in the United States; data transfers are covered by the UK-US Data Bridge and Standard Contractual Clauses. Printful's privacy policy: printful.com/policies/privacy.

 

Payment processors (Wix Payments, Stripe, PayPal as applicable) — to process your payment. Each has its own privacy policy.

 

Email marketing provider —Wix Email Marketing if you subscribe to our newsletter.

 

We do not sell your personal data to any third party.

 

2.5 How Long We Keep Your Data

 

Order and accounting records are retained for 6 years in line with UK tax and accounting requirements. Newsletter subscription data is retained until you unsubscribe. Account data is retained until you request deletion. Analytics data is retained for a maximum of 26 months.

 

2.6 Your Rights

 

Under UK GDPR, you have the right to: access your personal data; have inaccurate data corrected; have your data erased (“right to be forgotten”); restrict or object to processing; data portability; withdraw consent to marketing at any time.

 

To exercise any of these rights, contact theworldofkolgennon@gmail.com.

 

If you believe we have not handled your data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

 

2.7 Cookies

 

Our site uses cookies to support site functionality, remember your preferences, and analyse site usage. You can control cookies through your browser settings. For more information, see our Cookies Policy (provided automatically by Wix).

 

2.8 Changes to This Policy

 

We may update this policy from time to time. The date at the top shows when it was last updated. Significant changes will be notified by email where appropriate.